Support

Blackjack Trainer Support

Need help with Blackjack Trainer? Contact support directly at elmandinkllc@gmail.com.

What to include

  • Device model
  • Android or iOS version
  • App version
  • The screen, lesson, drill, or simulator action where the issue occurred
  • A short description of what you expected and what happened instead
  • A screenshot if useful, without payment, casino, or account information

Before contacting support

  1. Confirm that you are using the latest store build.
  2. Restart the app.
  3. Check whether the issue happens again.
  4. For ad consent or privacy choices, open Settings in the app.
  5. For local progress issues, check whether app data was cleared or the app was reinstalled.

What Blackjack Trainer does not provide

Support cannot help with gambling services because Blackjack Trainer is only an educational simulated practice app.

No real-money betting

The app uses simulated units for education and practice. It does not process wagers, funds, payouts, or prizes.

No accounts

Version 1 does not use login, multiplayer, or cloud sync.

No payments

The app does not ask for payment details, casino credentials, bank information, or gambling-service information.

No guaranteed outcomes

Training can improve decision accuracy inside the simulator, but simulated results do not guarantee real-world outcomes.

Privacy

Read the privacy policy for details about local progress, AdMob, and privacy choices.